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Shipment & Return Policy

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Returns:

Returns are accepted only under specific circumstances:

  • If the customer is away for an extended period and the package has been delivered.

  • In cases of an incorrect address.

  • If the box, products, or flowers are damaged.

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If returns are accepted, you will receive a credit or redelivery on us.

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Refunds: 

We do not issue refunds; however, we are happy to offer a credit or a replacement item in cases of damaged, dying, or incorrect products.

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Shipping:
We only deliver to Gold Coast and Brisbane for now.

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Contact Us:
If you have any questions about our Return & Refund Policy, please reach out to us through our contact page.

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